Chaseley, Eastbourne, has received an overall ‘outstanding’ in three out of five categories by the Care Quality Commission (CQC).
The home cares for 55 people and it specialises in the care of individuals with highly complex needs. At the time of inspection residents were living with a variety of conditions such as acquired brain injuries, spinal injuries and strokes.
The CQC report, published 24 August, said staff were proud of the positive, inclusive culture within the home and inspectors observed caring, empathetic interactions between the staff and different people throughout the inspection.
The home helps residents stay in touch with the community by going to the theatre and going to local nightlife events – the report also said families and friends were made to feel welcome and were actively involved, according to the needs and preferences of the different people.
Lesley Standing, CEO of Chaseley Trust said: “This is a fantastic achievement and follows three years of intensive hard work and focus from everyone working at Chaseley to return the service back to a level of excellence.”
CQC inspectors felt people were treated with high levels of kindness and compassion, residents felt safe and the home was seen as promoting independence for residents. People were engaged in activities which gave them a send of self-worth and responsibility.
The service scored ‘outstanding’ in the caring, responsive and well-led categories making it the only East Sussex nursing Care Home to have achieved this.