The care team at a Bupa care home in Dorset are celebrating after receiving an ‘outstanding’ rating by the Care Quality Commission (CQC).
The Links, Poole, joins the top 3% of social care services to receive CQC’s high rating following their inspection earlier this year.
Joan Elliott, managing director for Bupa Care Services, said: “Everyone at The Links goes the extra mile for their residents – nothing is ever too much and we’re so proud of the team there.
“To get an ‘outstanding’ rating is a phenomenal achievement and I’m absolutely thrilled to see the team recognised with this rating – they thoroughly deserve it.”
The CQC report praised the care team for tailoring care around residents’ individual needs, preferences and histories.
The most recent example is the staff team supported a former WWII pilot attend the wreath laying ceremony and church service on Remembrance Sunday.
Gigy Johnson, home manager of The Links, said: “This is a great home, I’m so proud of the team’s hard work to support all of our residents live full and happy lives has shone through in this inspection.”
The report complimented the home for its meaningful and interesting activities including visits from animals’ handlers.
Deborah Ivanova, deputy chief inspector for adult social care at the CQC, said: “The Links has a culture where the provision of consistent, high quality, compassionate care is at the heart of its operation.
“It is clear the staff and management are committed to providing individualised care and treating people with dignity and respect while encouraging independence.”