A Care Quality Commission (CQC) ‘technical error’ has put the reputation of a Wigan care home at risk after a report was published claiming residents were living in filthy conditions.
Woodlands Court in New Springs was accidentally labelled as ‘inadequate’ by the CQC after an 18-month was republished on the CQC website.
The home was in special measures during a 2017 inspection before being taken out again during an inspection in March.
A spokesperson for Woodlands Court said: “The report relates to an inspection carried about by the CQC in June 2017. Immediate action was taken 18 months ago to address all of the shortcomings identified.
“A new manager was appointed, and they worked closely with our regional management team to improve procedures, the standard of care provided, and the physical environment of the home.
“Staff numbers have been increased and all new and existing staff have undergone rigorous training. “Many furnishings have been replaced and a number of rooms have been completely refurbished.”
The CQC rating for Woodlands Court has since been changed back to ‘good’.