A care home in Lancashire, Blackburn, has received an ‘outstanding’ rating by the Care Quality Commission (CQC).
CQC inspectors said Longfield Residential Home was ‘filled with laughter and music and staff interacted with people in a caring and respectful manner.’
Joanne McHugh, manager of the home, said: “I am delighted with the outcome of our recent CQC inspection and would like to pay tribute to every member of stuff, who bring dedication, love and laughter to work with them every day.
“My team continues to push itself to continuously improve in order to offer the best possible standard of care to our wonderful residents. Everyday is a new challenge and brings new opportunities to excel.
“I feel my team goes above and beyond in their care of our residents.”
The CQC report said staff regularly went ‘the extra mile’ to provide person-centered care.
Inspectors said: “We observed how one person’s face lit up with joy when they saw a staff member with whom they had a particular connection come into the room.”
The home cares for up to 24 older people with dementia and mental health conditions received the top rating.