‘Inadequate’ Bexhill-on-Sea care home all ‘good’ after inspection

A care home in Bexhill-on-Sea, East Sussex has been rated ‘good’ in all areas by the Care Quality Commission (CQC).

Mais House provides personal and nursing care for up to 54 people living with physical health problems such as Parkinson’s disease, diabetes and cancer – at the time of inspection, the home were housing individuals living with dementia and those receiving end of life care.

The care home received an ‘inadequate’ and placed into special measures in 2015, and by 2017 the home had made improvements and it was identified that while people’s health needs were monitored not all were effectively managed and monitored.

In a comprehensive inspection, CQC inspectors had the aim of seeing if the improvements made were sustained – the overall rating for Mais House was then changed to ‘good.’

Inspectors were told by residents that they were ‘safe and very happy’ and one resident said: “I am looked after and still as independent as I can be.”

Staff are receiving regular training, supervision and residents are supported to have maximum choice and control of their lives with staff supporting them in the least restrictive way possible.

There were 46 people living at the home at the time of inspection.

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