Health watchdog tells Shropshire care home is must improve

A care home in Shrewsbury, Shropshire has been told it must improve by a health watchdog after concerns resident are ‘not always treated with dignity and respect.’

Lymehurt care home had an unannounced inspection by Care Quality Commission (CQC) inspectors and was told it ‘required improvement’ in all areas.

The CQC report said the service was not consistently safe and the hygiene levels in the kitchen put people at risk.

The report said: “People’s needs were not always met in a timely manner due to the deployment of staff. Risks associated with staff employed by the service had not been minimised.”

Residents were left for long periods of time in the communal areas with no staff support or supervision, and one resident at a high risk of falls was ‘constantly getting up and down and walking around the home’ unsupervised, the report said.

Lymhurt care home was not consistently effective and said residents were offered sufficient amounts of food and drink but were not offered a choice of food or involved in the menu planning.

Lymehurt provides accommodation and personal care for up to 35 people, and at the time of inspection there were 31 residents.

Lymhurst was rated ‘good’ at its last CQC inspection in 2015.

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